Dining Room Manager

Job Description

The following responsibilities and qualifications describe the role. This listing also notes benefits and eligible criteria. This description reflects Brookdale’s standards for a Dining Services leadership position."

• Responsible for providing quality dining experiences by overseeing dining room staff and maintaining a pleasant and clean dining environment.
• Manages daily operations of dining room, room service, and convenience store, if applicable.
• Assigns wait staff to designated sections and all staff to appropriate side work. Inspects work to ensure proper completion.
• Ensures room service orders are delivered timely and properly.
• Ensures smooth and timely opening and closing of the dining room.
• Ensures an adequate number of service employees for each shift and ensures absences are covered.
• Oversees resident billing of food services charges.
• Assists in producing weekly schedules with budgetary guidelines for service staff.
• Leads the training of all new dining room associates and conducts required on-going training sessions.
• Provides supervision for special events.
• May assist service staff during mealtime as needed.
• May assist in greeting and seating residents and guests.
• In consultation with the Dining Services Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
• Maintains the resident request logbook and forwards these requests to the Chef and/or Food Service Director.

Associate’s degree or equivalent from two-year College or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

Current Serv Safe Certification required. Obtain and hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English;

ability to communicate with residents and other employees; ability to follow oral and written directions.

• Standing
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift:
  Up to 50 pounds
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment
• Requires Travel:
  Occasionally
• Vision

• Brookdale is an equal opportunity employer and a drug-free workplace.
• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with over 675 communities, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitals and Health Care

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