HVAC Residential Service Technician

Job Description

Residential HVAC Service Technician

Aire Serv of Oak Park is looking for an experienced residential HVAC technician who can work independently, communicate well, and take ownership of the customer experience. This role is a good fit for someone who is comfortable working in a smaller company where everyone helps where needed.

What You’ll Do

• Run residential HVAC service calls with limited supervision
• Diagnose heating and cooling issues accurately
• Complete common repairs
• Support equipment replacements and installs
• Gather photos, measurements, and equipment information for replacement quotes
• Identify repair, replacement, accessory, IAQ, and maintenance plan opportunities
• Explain findings and options clearly to customers
• Communicate clearly with the office about job status and next steps
• Complete Service Titan notes, forms, photos, and job statuses correctly
• Use required tools and apps, including Service Titan and Rilla
• Help with shop, training, parts, follow up, or marketing tasks when service and install work is light

What We’re Looking For

• 3+ years of hands-on residential HVAC service experience
• Able to run standard residential service calls independently
• EPA Universal Certification
• Valid driver’s license with a clean driving record
• Ability to use Service Titan Mobile or similar field software with minimal training
• Clear, professional communication with customers and coworkers
• Strong follow through and documentation habits
• Reliable and prepared for scheduled work
• Comfortable working within company service and documentation processes

Strong Candidates Will Have

• Experience selling repairs, replacements, accessories, IAQ products, or maintenance plans
• Experience measuring equipment and gathering replacement quote information
• Basic sheet metal or duct transition experience
• Boiler, heat pump, or home warranty experience
• A record of strong customer reviews
• Experience helping train or support less-experienced technicians
• Strong second-person install ability; lead install experience preferred

Pay & Benefits

• $28-$42, based on proven experience, independence, and ability
• Additional earning potential through sales commissions, spiffs, and other incentives
• Sign-on or retention bonus may be available
• Company vehicle and fuel card, depending on role and business needs
• Tools and equipment provided as appropriate
• Retirement plan, depending on eligibility
• Health savings/flexible spending support, depending on eligibility
• Paid time off, depending on eligibility

Schedule

• Monday to Friday, 8:30AM - 5:30PM
• Occasional evening or weekend work with notice
• Full-time and part-time opportunities available
• Hours vary based on service demand, business needs, and role fit

Why This Role May Be a Good Fit

This may be a good fit if you:

• Prefer a smaller team over a large corporate environment
• Like having direct access to ownership
• Want your ideas and experience to matter
• Want room to grow into more responsibility as the company expands
• Are comfortable working independently but also following clear company processes
• Do not mind helping with different parts of the business when service work is light

We are looking for someone who can do the work, communicate clearly, follow Aire Serv processes, and help us build a strong residential HVAC operation.