Family Case Manager Dv

Job Summary

The Family and Youth case Manager is part of the team that works with an identified population within the Family and Youth department. The case manager role is to coordinate the delivery of quality direct case management and stabilization services for clients in the program in accordance with standards and practices set forth by the agency and funding sources. The Case Manager is also responsible for working with the housing navigators and coordinators providing housing advocacy and linkage services that help to support retention in housing.

• Working collaboratively with clients, staff and other providers to assist the clients in obtaining permanent housing and address any barriers.
• Developing service plans with the client. On a quarterly basis, reviewing the progress of the plan and make adjustments as appropriate.
• Complete all internal and external designated reports and maintain effective documentation and record keeping including the logs, client case files.
• Participate in groups and other client’s activities as assigned by supervisor or Program Director.
• Transport clients or arrange for transportation to housing, legal, and medical appointments as needed.
• Participate in clinical case conferences and care coordination as indicated.
• Connect participants to services internally and externally to address needs identified in service plans.
• Become familiar with a broad-based of community services and help clients connect with these services as needed.
• Have a minimum of two case management encounters per month. At least one of the encounters must be a visit to the client’s home.
• Assure access and continued eligibility to appropriate entitlements in which participants may be eligible.
• Participate in on-site and off-site trainings and meetings, as needed.
• Other duties as assigned.

• Bachelor’s degree in social service field, Master’s degree preferred. Lived experience with pertinent college courses considered.
• Word processing, data entry and spreadsheet skills.
• Bi-lingual preferred.
• Must have a car, valid drives license and proof of insurance.
• Must have smartphone to utilize Agency communication and collaboration tools.

• Excellent case management skills, ability to work independently and as part of a team.
• Demonstrates experience and ability to interact sensitively and respectfully with persons with severe disabilities (mental health, substance abuse or other disability condition) and homeless difficulties.
• Demonstrates strong skills in interviewing, engagement, assessment, planning and advocacy.
• Demonstrates common sense, good judgment, and ability to work independently.

The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms balance, stoop, kneel or crouch, drive, climb up and down stairs.

• Health Insurance: PPO, HSA, HMO Plans with premiums ranging from 0% to 10%, for employee, per month of premium based on salary.
• Dental 100% of cost paid for employee
• Vision 100% of cost paid for employee
• Life $50,000 life and AD&D paid for employee
• My Strength, wellness benefit paid for employee
• Generous Paid Time Off 10 paid vacation days annually, years 1-2, after 24 months increases to 15 days, 10 paid sick days annually, 10 paid holidays annually and after 12 months, 3 paid personal days annually
• Retirement Plan with company match of 3% after 12 months

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