Desk Clerk - West Side Chicago
Listed on 2026-01-02
-
Social Work
Mental Health
West Suburban Safe Haven
1919 Main St
Melrose Park, IL , USA
West Suburban Safe Haven
1919 Main St
Melrose Park, IL , USA
Austin Apartments
334 N Menard Ave
Chicago, IL , USA
Austin Apartments
334 N Menard Ave
Chicago, IL , USA
Oak Park Apartments
1102 N Austin Blvd
Oak Park, IL , USA
Oak Park Apartments
1102 N Austin Blvd
Oak Park, IL , USA
Karlov House
418 S Karlov Ave
Chicago, IL , USA
Karlov House
418 S Karlov Ave
Chicago, IL , USA
Do you want a rewarding job in mental health? Thresholds makes a difference for people who live with severe mental illness and Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients.
You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Desk clerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records.
Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks.
Opportunities for paid training and professional development, including learning more about clinical skills, will deepen your knowledge of the mental health field. Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills.
We are seeking coverage for a variety of shifts and locations:
- 1st, 2nd, or 3rd shifts
- Full time, part time, and substitute shifts
- Chicago neighborhoods served:
Englewood, South Shore, Bridgeport, Humboldt Park, Edgewater, Uptown, Rogers Park, Melrose Park, Austin
To succeed in this role, you need:
- Passion for mental health advocacy
- High school diploma or GED certificate
- To be at least 21 years old
- Reliable personal or public transportation to get to work location
- Effective communication and relationship-building skills
- Attention to detail and dependability
WHAT SETS THRESHOLDS APART:
Competitive Pay: $18.30/hrly
- Based upon education, experience, and licensure
- Clinical Roles – list below
- $1000 salary increase for LSW or LPC licensure
- $1000 salary increase for CRSS
- Paid time off available
- 403(b) retirement plan with 3% employer match
- Robust employee assistance program (EAP)
- Mileage reimbursement if driving is required
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).