Client Services Agency Enablement Specialist
Job in
Oak Park, Oakland County, Michigan, 48237, USA
Listed on 2026-09-28
Listing for:
Paycom
Full Time
position Listed on 2026-09-28
Job specializations:
-
Non-Profit & Social Impact
Youth Development, Volunteer / Humanitarian, Non-Profit / Outreach
Job Description & How to Apply Below
This office-based position will support Forgotten Harvest’s food rescue and distribution efforts. The Agency Enablement Specialist will work closely with our Client Services and Food Sourcing departments to assist with the expansion of the Agency Enablement program.
Key Responsibilities Agency Capacity Building & Support Assess partner agency readiness for retail food pickup
Support onboarding of new agencies
Provide guidance on food safety, storage, and scheduling
Identify and address participation barriers
Retail Program Enablement Align agency capacity with retail donation opportunities
Match agencies to store locations
Support program rollouts and monitor participation
Training & Technical Assistance Deliver training on program expectations and food safety
Provide ongoing coaching and develop resources
Data Monitoring & Performance Improvement Track participation, missed pickups, and recovered pounds
Identify trends and recommend improvements
Partner with internal teams and retail stakeholders
Support grant-related initiatives
Program Expansion & Continuous Improvement Identify expansion opportunities
Share best practices and support pilot programs
Qualifications:
Microsoft office skills (excel, word, power point, outlook)
Familiarity with small and large non-profit and human service agencies.
Desire to work closely with the staff and volunteers of a variety of non-profit and human service agencies to accomplish specific objectives.
Attention to detail.
Experience in structuring actions to accomplish a goal and comprehend the varied capacities of various participants to meet the goal.
Excellent personal and written communication skills.
Ability to learn FH specific computer system.
Desire to expand knowledge of human service non-profit organizations in SE Michigan.
Must have valid driver’s license, acceptable driving record as determined by FH insurance company, and valid personal auto insurance
Working Conditions/
Physical Requirements:
General office working conditions
Positioned at desk/office approximately 30% of working time Travel to agencies, meetings, appointments, other FH locations, etc. 70% of the time Occasional overtime hours
Minimal physical exertion
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