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Collections Specialist Oak Ridge, TN
Job in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-07-01
Listing for:
Robert Half
Full Time
position Listed on 2026-07-01
Job specializations:
-
Accounting
Accounts Receivable/ Collections -
Finance & Banking
Accounts Receivable/ Collections
Job Description & How to Apply Below
Collections Specialist
We are looking for a Collections Specialist to join a team in the Knoxville, Tennessee area on a contract to permanent basis. This opportunity is well suited for someone who is detail oriented and has business-to-business collections experience and can manage account follow-up with persistence, accuracy, and professionalism. The role focuses on maintaining healthy client accounts, supporting payroll-related payment activity, and keeping portfolio reporting current and reliable.
Responsibilities:
- Oversee collections activities for an assigned group of business client accounts and maintain regular outreach to secure timely payment.
- Conduct follow-up on outstanding balances within the early stages of delinquency, using consistent communication and sound judgment to drive resolution.
- Review past-due accounts and coordinate escalation to a third-party collection partner when internal efforts are no longer effective.
- Support payroll-related client accounts by helping ensure payment collection activities align with processing timelines.
- Track open balances, account standing, and payment history to keep records accurate and up to date.
- Apply and reconcile incoming payments to maintain clear account documentation and reliable financial information.
- Produce portfolio reports that highlight collection status, aging trends, and unresolved balances.
- Work closely with internal departments to address billing concerns, resolve account issues, and improve payment outcomes.
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