Customer Service Representative

Starting Salary

$16-$18/hour based on experience

Full-time, 40 hours/week. Monday - Friday 9am-6pm

• Provide exemplary customer service over the phone, online chat, or email.
• Document and update customer records based on interactions and customer needs.
• Develop and maintain a knowledge base of the evolving products and services.
• Mail requested documentation.
• Complete daily tasks when not on the phone or chat.

• Demonstrated experience in customer service or other related fields.
• Ability to build rapport with clients with an enthusiastic attitude.
• A problem solver with keen attention to detail.
• A “let’s work together” approach with open communication, excellence in service, integrity, and accountability.
• Ability to build trust by working as a team member, as well as independently, with minimal supervision.
• A positive and professional demeanor.
• Ability to multitask and adapt to changes quickly.
• Excellent written and verbal communication skills.
• Strong computer skills.

• High school diploma or equivalent

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care:
  Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• and so much more

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.