Customer Care Supervisor - Lead, Coach & Optimize Service
Job in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-07-13
Listing for:
Acrisure, LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Acrisure is hiring a Customer Care Supervisor for our Oak Ridge, TN office. You will oversee the daily operations of the Customer Care Team, ensuring timely, accurate, and compliant support across departments.
The role includes coaching, handling escalations, monitoring service levels, and collaborating with account managers and underwriting partners to resolve client concerns. A strong insurance background, leadership experience, and CRM proficiency are essential.
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