Customer Care Supervisor - Lead, Coach & Service Excellence
Job in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-07-14
Listing for:
Acrisure
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Acrisure is hiring a Customer Care Supervisor for our Oak Ridge, TN office to oversee the daily operations of the Customer Care Team. You will mentor staff, resolve complex client inquiries, and ensure compliant, high-quality service across departments.
The role requires 5+ years in insurance customer service and 3+ years of leadership, with CRM proficiency and a customer-centric mindset. On-site collaboration and cross-functional partnership are essential.
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