Customer Development Coordinator

Our client is seeking a Customer Development Coordinator to join their team. As a Customer Development Coordinator, you will be part of the Customer Service department supporting customer relationship growth and account development. The ideal candidate will have strong communication skills, a proactive attitude, and excellent organizational abilities, which will align successfully in the organization.

Job Title: Customer Development Coordinator

Location: Oak Ridge, TN

Pay Range: 20-23/hr

Shift: 8a-5p M-F

• Develop smaller and infrequent customer accounts to foster stronger relationships.

• Serve as an internal point of contact for assigned customer groups, reviewing purchasing history and identifying new opportunities.

• Research customer businesses using various sources to understand their needs and identify potential growth areas.

• Investigate declining or inactive accounts to determine underlying causes and recommend follow-up actions.

• Turn customer conversations into actionable next steps, including quotes, samples, and introductions, coordinating with sales teams as needed.

• Excellent communication skills and comfort initiating conversations over the phone.

• Strong organizational skills with attention to detail and record-keeping.

• Basic computer skills, including familiarity with spreadsheets and research tools.

• Willingness to learn about business processes and customer needs.

• Relevant experience in customer service, research, or administrative roles is helpful but not required; early-career applicants are encouraged to apply.

• Industry training provided to develop your skills and knowledge.

• Opportunity to build practical experience in customer development and inside sales.

• Supportive environment that encourages growth and professional development.

• Work with a dynamic team committed to success.

• Potential for increased responsibility as you grow in your role.

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

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