Community Services Manager

Community Services Manager

Pay: $20 per hour

• Benefits:
  Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more!

At Emory Valley Center, we believe everyone deserves a life filled with connection, purpose, and opportunity. We’re looking for a passionate, forward-thinking Community Services Manager to help adults with intellectual and developmental disabilities (IDD) thrive in their communities.

If you’re energized by relationship-building, inspired by person-centered work, and motivated to strengthen inclusive communities, this role is for you.

As Community Services Manager, you won’t just coordinate services; you’ll help build lives rooted in belonging.

• CISS (Community Integration and Support Services)
• Community Participation (CP)
• ILST (Independent Living Skills Training)

Your mission? Promote meaningful engagement, skill development, and natural supports while ensuring services are delivered with excellence, compassion, and purpose.

• Train and mentor DSPs in person-centered, community-based practices.
• Ensure proper staffing coverage, including PTO, training, and emergency needs.
• Step in to provide direct support when needed, including interim coverage for newly accepted cases.

• Participate in Circle of Support (COS) and annual Person-Centered Support Plan (PCSP) meetings.
• Monitor service utilization to ensure individuals receive their full authorized supports.
• Model person-centered engagement alongside DSPs in real community settings.

• Identify inclusive venues, volunteer opportunities, memberships, and natural supports.
• Support development of creative community calendars based on individual preferences.
• Organize focus groups, social outings, and holiday/community events.
• Share and celebrate success stories that highlight community integration.

• Identify individuals who may benefit from enabling technology.
• Support implementation of tech-based natural supports in home and community settings.

• Contribute to our Community Participation Facebook page presence.
• Support internal culture rooted in compassion, innovation, quality, and respect for diversity, equity, inclusion, and belonging.

• A natural relationship-builder who sees ability, not limitation.
• Skilled at coaching and mentoring frontline staff.
• Organized, proactive, and comfortable balancing multiple priorities.
• Passionate about inclusion and strengthening community ties.

You’ll Be Part Of An Organization Committed To

• Compassion-driven service.
• Forward-thinking innovation.
• Meaningful community impact.
• Diversity, equity, inclusion, and belonging.
• Building an internal culture that values people as much as performance.

Here, your work doesn’t just support services — it transforms lives.

If you're ready to help create communities where everyone belongs, grows, and contributes, we’d love to meet you.

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• One year of experience in the IDD field or a related area preferred.
• Supervisory experience preferred.
• Must have a valid Tennessee driver’s license with a good driving record.
• Duties may require occasional after-hours work and travel to organizational sites.
• Required training/certifications provided by the organization including CPR/First Aid.

• Build strong relationships with internal staff, families, and external partners while demonstrating sensitivity to program goals and organizational image.
• Presents information clearly in verbal, written, and digital formats.
• Manages time effectively and organizes responsibilities to promote teamwork and service efficiency.
• Demonstrates proficiency in Microsoft Office and electronic documentation platforms.
• Exercises sound judgment and maintains professionalism in all interactions.
• Builds rapport with people receiving services and maintains a positive, supportive relationship.
• Maintains confidentiality and adheres to…