Supplier Lifecycle Specialist

Requisition Id15969

We are seeking a Supplier Lifecycle Specialist who will focus on the Ariba supplier Lifecycle process, including registration, registration updates, modular questionnaires, qualification questionnaires, SAP Network integration, and SAP business partners. The Supplier Lifecycle Specialist is responsible for managing, troubleshooting and resolving issues related to the supplier lifecycle process. This position will work with other internal organizations along with suppliers. This position is in the Contracts Small Business and Supplier Enablement Group in the Contracts Division, within the Business Services Directorate at Oak Ridge National Laboratory (ORNL).

• Provide technical guidance and support to resolve SAP Ariba and other system integration issues, troubleshoot errors, and optimize system performance.
• Lead the process for registering suppliers/businesses in the Ariba system using the Supplier Lifecycle Management application and ensure the supplier registrations comply with all required policies/procedures.
• Document specifications for system enhancements and changes and work with Ariba Administrators to clearly communicate requirements.
• Document business processes and integration processes for reference and knowledge sharing.
• Assist ORNL's Ariba Administrators with unit testing, integration testing, and performance testing of SAP Ariba integration solutions.
• Serve as primary support contact for suppliers and buying staff.
• Meet in-person/on calls with internal customers and/or external stakeholders to facilitate team and business priorities and identify opportunities for improvement.
• Serve as primary contact for communication between suppliers and ORNL's Ariba Administrator(s).
• Represent team leadership role for ad hoc projects and events within division, including developing and providing training for supplier enablement topics.
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service.
• Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

• BS/BA degree with an emphasis in Business Administration, Information Systems, or other business-related areas and at least 2 years of experience in SAP.
• Customer service oriented.
• General troubleshooting experience.
• Ability to work well in a team environment and be highly motivated.
• Excellent communication skills, written and oral, including ability to deal effectively with a variety of individuals at all levels.
• Must have high level of organization and computer skills, working knowledge of PC, Microsoft Office (Word, PowerPoint, Excel, Access, Adobe Acrobat).
• Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

• Experience with Ariba Supplier Lifecycle Management and/or SAP software platforms.

Visa sponsorship is not available for this position.

• This position requires the ability to obtain and maintain an HSPD-12 PIV badge.
• For employment at Oak Ridge National Laboratory (ORNL), a Real  form of identification will be required.
• Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.
• To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

This position is located in Oak Ridge, Tennessee and requires onsite presence. We offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position, which provides flexibility to work periodically from your home, while reporting onsite to the Oak Ridge, Tennessee location on a weekly and regular basis.

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued,…