Application / Software Support Technician
Job in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-08-20
Listing for:
Vital IT Services
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Job Description & How to Apply Below
Vital Services is seeking a talented and experienced Application / Software Support Technician to join our growing Information Technology team. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our growing Application Support team! As an IT Software / Application Support Technician, you will provide software application support for our internal and external users and customers.
You will be responsible for communicating with the end user, analyzing and identifying solutions to problems and providing basic training for our business software applications. You will also assist our Development, Infrastructure and Helpdesk teams as needed. The Core Focus of the Application / Software Support Technician is to investigate, diagnose, and resolve deep-level application and database failures across SaaS platforms and custom client applications, utilizing strong data querying and configuration skills to unblock users and protect overall platform integrity.
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