Assistant General Manager

Job Summary

This position is responsible for maintaining a high‑energy, positive environment, where behaviors that support client‑centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual manages and supervises Tanning Consultants to achieve company goals and leads by example in all company operations.

• Monitor and manage daily operations of the salon in a fast‑paced environment.
• Lead by example in all company operations, creating a client‑centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provide coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top‑line revenue and expenses.
• Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
• Work nights, Saturdays and Sundays as required to provide management coverage.
• Work five days per week, approximately 35‑39 hours per week.

• College education preferred, but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast‑paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem‑solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor and knowledge of supervisory practices.
• Team‑building skills.
• Ability to prioritize and delegate.

• Stand and walk for long periods of time.
• Bend at the waist to clean tanning equipment.
• Lift or assist in lifting items and heavy boxes.
• Bend down to pick up trash, towels, etc. from the floors.
• Perform salon cleaning functions including dusting, sweeping, mopping, and scrubbing.

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development