Moving Operations Specialist Temp (Virtual, US

Position Overview

Primary objective:
Serve as the Moving subject matter expert for Sirva Relocation, acting as the main point of contact for the agent network and 3rd party services while ensuring system compliance. Provide allocation recommendations to drive quality and customer satisfaction.

• Manage escalations from internal and external stakeholders.
• Perform system audits to ensure agent network compliance.
• Manage cost controls and approvals of exceptions and 3rd party costs.
• Act as the main point of contact for Sirva Relocation and the agent network before, during, and after each relocation.
• Work with other team members to ensure the best experience for customers.
• Collaborate with IT on system enhancements.
• Document all interactions with agents and relocation operations.

• Associate's degree or business diploma required (or equivalent experience).

• Exceptional customer service skills.
• Ability to multitask in a fast‑paced environment.
• Attention to detail.
• Analytical and problem‑solving skills.
• Outstanding communication skills.
• Domestic household goods background preferred.
• Self‑motivated.

• Position Title:
  
  Moving Operations Specialist
• Salary Range: $20.00 per hour USD
• Benefits:
  Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off,  Protection Plan and more (benefits vary by employment status).

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

For reasonable accommodation requests due to a disability, please send an email to Human Resources at  and let us know the nature of your request and your contact information.

The Federal EEO Law Poster can be found at http://(Use the "Apply for this Job" box below)./