Revenue Operations Leader

About This Role

Vixxo is seeking a full time Revenue Operations Leader to sit in either our Scottsdale or Chicago office.

Vixxo is building a more disciplined, data driven, AI enabled commercial operating model across New Sales, Customer Success, Marketing, Finance, and Operations. Revenue Operations will own the operating system behind that model:
Salesforce as the commercial source of truth, the GTM tech stack, pipeline and forecast governance, role based scorecards, AI powered workflows, and the weekly/monthly cadence that turns commercial activity into revenue, margin, and retention outcomes.

This is not a reporting role. This is a builder role for someone who can architect the system, enforce the process, deploy automation, and make the commercial team faster, cleaner, and more accountable.

• Own Salesforce architecture for the commercial organization. Design and govern the data model, objects, fields, flows, validation rules, stage architecture, activity capture, permissions, reporting structure, and integrations that make Salesforce the source of truth.
• Build the Rev Ops command center. Deliver dashboards and scorecards that show pipeline coverage, activity compliance, forecast accuracy, account health, revenue vs. budget, margin, expansion, retention, stalled deals, and compliance gates by rep, manager, team, and executive view.
• Deploy AI as operating leverage. Ship practical AI workflows using Salesforce as the system of record and an internal platform layer plus tools like Cursor as the agentic reporting and automation surface, alongside Gong AI, Claude/ChatGPT/custom GPTs, and other connected tools. Priority use cases include post meeting/event capture, call summaries, customer research, next step generation, data hygiene, proposal support, and automated scorecard distribution.
• Run the commercial operating cadence. Own the process and materials for weekly pipeline reviews, customer success activity reviews, forecast calls, monthly business reviews, quarterly planning, and decision logging. Meetings should run from Salesforce, Gong, and Rev Ops dashboards   not slide decks.
• Improve pipeline discipline and forecast accuracy. Define the forecast methodology, stage exit criteria, inspection process, pipeline coverage targets, close date hygiene, opportunity validation, and executive reporting rhythm.
• Operationalize the sales and customer success playbooks. Turn methodology, account coverage expectations, Q  standards, activity targets, proposal workflows, and escalation processes into systems the team actually uses every day.
• Partner with Finance, HR, Sales, Marketing, and Customer Success on planning and incentives. Support quota design, territory/account segmentation, commission gates, eligibility audits, capacity planning, marketing attribution, campaign ROI, and seller productivity.

• 7 12 years in Revenue Operations, Sales Operations, GTM Operations, or Commercial Operations in a B2B environment.
• Direct ownership of Salesforce at an architect level   not just admin/reporting experience. Must be fluent in data model design, flows, integrations, stage architecture, activity capture, reporting governance, and change management.
• Proven experience rebuilding or scaling a GTM operating system across Sales, Customer Success, Marketing, and Finance.
• Strong analytical and financial acumen, including pipeline coverage, forecast accuracy, conversion velocity, quota capacity, revenue vs. budget, gross margin, NRR/GRR, and commission modeling.
• Experience running or supporting executive level pipeline, forecast, and business review cadences.
• Demonstrated ability to drive adoption with senior leaders and frontline teams. This person must be able to challenge bad process, enforce standards, and still bring people with them.
• High EQ and highly collaborative across functions, comfortable operating in ambiguity and solving problems without a playbook, and disciplined in enforcing accountability — holds the line on process and standards while keeping cross functional partners engaged.
• Hands on experience with modern GTM tools such as Salesforce, Gong, Outreach or…