Implementation Support Analyst

Overview

We’re looking for an organized, detail-oriented Implementation Support Analyst to help support the rollout, setup, and day-to-day improvement of key business systems across the company. This role is focused on Net Suite consolidation, project tracking, process documentation, and ensuring alignment with internal compliance needs.

• Support implementation and maintenance of business tools like Avalara, Docu Sign, Expensify, FISPAN, Flexspring, FSM, WMS, Quantify, Squarespace, and other systems
• Assist with Net Suite-related projects including consolidation efforts, ADP uploads, inventory standardization, and multi-entity billing setup
• Perform routine Net Suite administration, including data imports and building Saved Searches/Reports

• Track project tasks, deadlines, and action items using Upwork (or similar) tools, including cleanup and organization
• Help create clear process flows and workflow documentation to support improvements and consistency
• Maintain and improve shared documentation and internal communication tools (including SharePoint)

• Monitor legal inboxes, assist with contract distribution, and support contract routing/approval processes
• Help track business licensing and Certificate of Insurance (COI/CTC) expirations to support compliance
• Coordinate scheduling by gathering availability and organizing calls/meetings across teams and external partners
• Support cross-functional coordination with subsidiaries to gather required documentation

• Assist with payroll/per diem data entry and template upkeep as needed
• Take on other support tasks and priorities assigned by management

• Associate degree, relevant certification, or equivalent practical experience in accounting, finance, business operations, information systems, or related field
• Strong Excel skills (data mapping, analysis, templates)
• Highly organized, proactive, and able to manage multiple tasks at once
• Comfortable working independently and keeping work moving with minimal supervision

• Familiarity with Click Up or similar project/task tracking tool
• Experience supporting software implementations (nice to have)
• Working knowledge of Net Suite or another ERP system (Oracle, SAP, etc.), especially in accounting-related function

• Ability to work at a computer for long periods
• Ability to operate standard office equipment (computer, phone, mobile devices)
• Occasional lifting/carrying up to 30 pounds

If this sounds like a great fit, apply today!