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IT Technical Support Technician

Job in Oakbrook Terrace, DuPage County, Illinois, USA
Listing for: Napleton Corporate
Full Time position
Listed on 2026-02-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below

Based in Oakbrook Terrace, Illinois
- On-site!

The Ed Napleton Automotive Group is looking for our next IT Technical Support Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Corporate Oakbrook Terrace office, the IT Technical Support Technician is responsible for all aspects of the maintenance of the Company's computer systems.

p>Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer
  • Competitive compensation- $50,000-$60,000
  • Medical, Dental, Vision, and 401K
  • For additional benefit information please go to:
    Napleton Corp
  • Paid Vacation Time
  • Discounts on products, services, and vehicles
  • Family Owned and Operated – 90+ years in business!
Job Responsibilities
  • Grant access to individuals newly hired into the organization once receiving the necessary approvals.
  • Terminate employee access from all systems when they separate from the company.
  • Provide technical support for both hardware and software issues our users encounter.
  • Manage the configuration and operation of client-based computer operating systems.
  • Monitor the system daily and respond immediately to security or usability concerns.
  • Create and verify backups of data.
  • Respond to and resolve all system administrator requests.
Job Requirements
  • One year of previous experience in system administration is preferred.
  • Associate or higher degree in a related field
  • Pro with Microsoft Office
  • Experience with Windows 11 preferred
  • Ability to learn new software systems and interact well with co-workers and Napleton employees.
  • Basic understanding of software systems and data entry preferred.
  • Ability to respond to help desk requests after hours on a limited basis.
  • Occasional travel (mostly local) required.
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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