Risk Innovation and Transformation Manager
Listed on 2026-04-24
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IT/Tech
Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.
That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
The Risk Innovation & Transformation Manager leads firmwide initiatives to modernize risk management through technology and process improvement. This role focuses on leveraging Service Now GRC and artificial intelligence to enhance risk visibility and efficiency. The position operates within a complex, cross‑functional environment and drives adoption of innovative solutions. The manager plays a key role in shaping the future state of risk management at the firm.
This role also collaborates closely with globally located team members including colleagues based in India, and requires reasonable availability during overlapping business hours to support effective communication and workflow.
- Lead transformation initiatives using Service Now GRC, including IRM and Privacy Management modules
- Drive integration of AI and automation into risk management processes
- Design and optimize Service Now workflows for risk identification, assessment, and reporting
- Enable continuous monitoring, issue management, and control testing using IRM capabilities
- Implement Privacy Management workflows, including data requests and compliance tracking
- Collaborate with cross‑functional teams to deliver AI‑assisted risk solutions
- Analyze current processes to identify automation and predictive analytics opportunities
- Apply change management methodologies to support technology adoption
- Develop communication, training, and stakeholder engagement plans
- Promote innovation and responsible use of AI in risk practices
- Monitor initiative performance using analytics and AI‑driven insights
- Provide project updates, including risks, metrics, and adoption progress
- Bachelor's degree in Business, Information Systems, Risk Management, or related field
- Must have at least 5 years of overall risk management related experience
- Demonstrated experience with Service Now GRC gained over 3‑5 years working in the platform
- Previous experience in a consulting environment is a plus
- Experience implementing AI and/or automation in risk or compliance processes
- Experience leading technology‑enabled transformation initiatives
- Understanding of process improvement and change management principles
- Strong leadership and stakeholder engagement skills
- Strong analytical and problem‑solving abilities
- Project management experience across multiple initiatives
- Strong communication and presentation skills
- Service Now Certified Implementation Specialist - Risk and Compliance
- Service Now Certified System Administrator
- Prosci Change Management Certification
- Project Management Professional Certification
We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
The Final date to receive applications for this role is 05/31/2026.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business…
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