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Senior Service Technician & Escalation Lead
Job in
Oakbrook Terrace, DuPage County, Illinois, USA
Listed on 2026-06-03
Listing for:
All Information Services, Inc. (AIS)
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
All Information Services, Inc. (AIS) is seeking a Service Technician T3 in Oakbrook Terrace, Illinois. This role is crucial for resolving high-impact service issues and leading technical resolution efforts. Candidates should have extensive IT support experience, particularly in server infrastructure and networking, alongside strong troubleshooting skills and the ability to enforce technical standards.
The ideal candidate will have a proven track record in a managed services environment, ideally at a Tier 3 level, and possess relevant industry certifications. This role includes participation in after-hours support for client emergencies.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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