Microsoft Dynamics 365 ERP Operations Implementation Architect

Overview

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. We offer flexibility to balance work with life moments, trust you to deliver results, and support your well-being and career growth. Crowe emphasizes equitable access to opportunities across our audit, tax, and consulting groups, with a focus on innovation to enhance services.

At Crowe, you will work with experienced professionals who help clients solve complex business challenges. We invest in your growth through continuous learning, leadership development, and opportunities to work on innovative, large-scale transformation initiatives in a collaborative, inclusive, and entrepreneurial environment.

Our Microsoft Business Applications practice helps organizations transform operations with technology-enabled solutions. As a Manager - D365 ERP Operations Implementation Architect, you will lead design and delivery of Microsoft Dynamics 365 ERP Operations solutions that drive operational excellence and business transformation for clients.

In this client-facing role, you will combine functional and technical expertise with consulting skills to architect enterprise solutions, lead implementation teams, mentor consultants, and act as a trusted advisor throughout the project lifecycle. You will collaborate with cross-functional teams to deliver high-quality implementations and help clients modernize supply chain, manufacturing, inventory, procurement, and operational processes.

If you are passionate about solving complex business challenges, building client relationships, and leading transformational ERP implementations, we’d love to meet you.

As a Manager, you will provide leadership across solution architecture, implementation delivery, and client engagement by:

• Solution Architecture & Implementation
  • Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client objectives and best practices.
  • Design comprehensive solution architectures including system integrations, data management, and application security.
  • Configure D365 ERP Operations modules including:
    • Sales
    • Purchasing
    • Inventory Management
    • Warehouse Management
    • Production
    • Planning
    • Product Information Management
    • Asset Management
    • Additional operations and supply chain capabilities
  • Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
  • Analyze and optimize business processes to maximize the capabilities of Microsoft Dynamics 365 ERP.
• Client Leadership & Consulting
  • Partner with executive stakeholders and business users to understand operational requirements and translate them into scalable ERP solutions.
  • Lead requirements gathering workshops and develop functional specifications, business scenarios, and solution documentation.
  • Serve as a trusted advisor throughout implementation, providing guidance while building strong client relationships.
  • Support organizational change by developing training materials, conducting user training, and driving user adoption.
• Delivery Excellence
  • Lead solution testing, quality assurance, and validation activities through test plans, test cases, and execution.
  • Produce high-quality functional documentation, business process documentation, design specifications, and testing artifacts.
  • Manage project deliverables, identify risks, and communicate mitigation strategies to project leadership.
  • Collaborate with project managers, developers, business analysts, change management professionals, and cross-functional delivery teams to ensure successful implementations.
• Leadership & Practice Development
  • Mentor and develop consultants by sharing technical knowledge and implementation experience.
  • Stay current on Microsoft Dynamics 365 ERP innovations, emerging technologies, and industry trends.
  • Help shape the ERP strategy by identifying new service offerings and technology opportunities.
  • Support business development by identifying client opportunities, contributing to proposals, and participating in sales pursuits.
  • Collaborate with Microsoft, third-party vendors, and strategic partners to deliver integrated client solutions.

• Bachelor's degree
• Microsoft Dynamics 365 certification relevant to ERP Operations or Supply Chain Management required
  . MBA/JD/PhD or Master's in Supply Chain Management may substitute the certification.
• 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain Management) or equivalent ERP solutions.
• Experience leading full lifecycle ERP implementations from design through deployment and post-go-live support.
• Deep functional expertise across supply chain and operational processes including procurement, inventory, warehousing, manufacturing, production, planning, and asset management.
• Experience designing ERP solution architecture including integrations, data management, and security.
• Experience developing functional requirements, solution…