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Senior Hybrid IT Service Desk Lead
Job in
Oakbrook Terrace, DuPage County, Illinois, USA
Listed on 2026-09-06
Listing for:
BCS Financial Corporation
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
BCS Financial Corporation seeks a Senior Service Desk Lead to orchestrate end-user support and service delivery from Oakbrook Terrace, IL. This full-time role backs up the Helpdesk Manager and drives SLA attainment, performance metrics, and continuous improvement across the organization.
You will lead ticket handling, collaborate with IT teams, and provide training while supporting Microsoft 365, Azure, and endpoint services. This hybrid position reports to the Director of IT Administration.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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