Sales Development Representative

Pan‑American Life Insurance Group (PALIG) is seeking a Sales Development Representative to generate qualified leads and schedule appointments with key stakeholders in targeted markets. This includes engaging retail brokers to promote and support Fixed Indemnity Plans (FIP) and Gap insurance products, as well as identifying and connecting with employers in Service Contract Act (SCA) industries and other strategic sectors to introduce and position FIP offerings.

The role requires strong communication skills, market insight, and a proactive approach to lead generation and relationship building. This role will be based in our Oak Brook, IL office and will be required to be in‑office full time for an initial training period. Once training is completed, a hybrid work arrangement will be considered.

• Manage Outbound Call Campaigns to Drive Engagement:
  • Initiate outbound calls to retail insurance brokers and HR departments of target industries.
  • Conduct 60–80 outbound calls per day to engage with clients, prospects, or stakeholders, ensuring consistent outreach and communication goals are met.
  • Schedule introductory meetings for senior sales reps or account managers.
  • Maintain the scheduling of 10–15 appointments per week.
• Lead Qualification and Prioritization:
  • Identify and qualify prospects based on company size, industry, and employee demographics.
  • Achieve a lead conversion rate of 20%–30% through effective communication, follow‑up strategies, and relationship‑building techniques.
• Maintain and Update Customer Relationship Management (CRM) System:
  • Log all interactions in Salesforce, update lead statuses, and track follow‑ups.
  • Maintain CRM data accuracy at 95% or higher by consistently updating and verifying client records.
  • Ensure follow‑up responses are completed within 24 hours or less to maintain timely communication and customer satisfaction.
• Conduct Market Research to Identify Industry Trends and Customer Needs:
  • Identify new prospects and gather intelligence on industry trends and competitors.
  • Assist marketing in coordinating outbound campaigns to build engagement with qualified leads.
• Collaboration:
  • Work closely with sales, marketing, and product teams to align strategies and support distributor success.
• Sales Support:
  • Assist in preparing presentations, proposals, and contracts for distributors and clients.

• Bachelor’s degree in business, marketing, finance, or related field or four years of relevant sales/business development experience in lieu of a degree.
• Two years of experience in sales, business development, or group benefit sales is preferred.
• Accident & Health Insurance License preferred.
• Excellent communication skills; presents ideas effectively to an individual or group, formally or informally.
• Attention to detail.
• Proficient computer skills in Word, Excel, PowerPoint and basic computer functions.
• Proactive attitude and willingness to take initiative.
• Service‑oriented mindset.
• Problem‑solving abilities.
• Customer service orientation.

• Competitive compensation package: base salary of approximately $60,000 with incentive compensation ranging from $10,000 to $15,000.
• Comprehensive benefits including medical, dental, 401(k), paid time off, and tuition reimbursement.
• Medical and dental coverage available starting the first day of the month following 30 days of service.
• Hybrid work opportunities.

Pan‑American Life is an Equal Opportunity Employer and a Drug‑Free Workplace.