Experienced Ford Service Technician

Overview

Haidlen Ford is looking for technicians with Ford dealership experience and training. We will pay top competitive wages for the right people. Under new management we have more than doubled production and are needing additional hard working technicians to push us even farther. We are a full service auto dealership including an onsite full service collision repair shop and towing. We have been family owned and operated since 1955.

We sell new Ford vehicles and all makes of used vehicles. If applying especially on Facebook Jobs, attach a resume; otherwise applications may be overlooked and archived.

• Education
  High school diploma or the equivalent. Five years minimum related experience and/or training; or equivalent combination of education and experience.
• Licenses
  Valid California driver's License
• Other
  Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards.
• Physical Requirements
  • Surroundings: move throughout the company facility for most of the shift. Spend time outdoors in the weather and elements.
  • Sitting: infrequently
  • Standing: for prolonged periods
  • Walking: on a regular basis
  • Bending, twisting and/or stooping: for prolonged periods
  • Kneeling and/or Squatting: for prolonged periods
  • Lifting: 25 lbs to 50 lbs on a regular basis
  • Reaching and/or lifting overhead: for prolonged periods
  • Climbing: ladders
  • Repetitive hand/finger movement: on a regular basis
  • Grasping/grabbing with hands: on a regular basis
  • Pushing and Pulling: on a regular basis

• General Expectations
  Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Read and comprehend simple instructions, short correspondence, and memos. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  
  Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
  
  Interpret an extensive variety of technical instructions in mathematical or diagram form. Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Define problems, collect data, establish facts, and draw valid conclusions.
• Job-Specific Expectations
  Sustain productivity as close to 100% as able. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Provide excellent customer service for all customers both external and internal including dependable vehicle service. Diagnoses cause of any malfunction and perform repair. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer.
  
  Inform service writer or service manager of supplemental work required or of any delays to estimated completion time as soon as they are ascertained. Aid service writer in writing up work orders, test riding, customer interaction, or any other concerns needed to guarantee customer satisfaction. Maintain a clean work area and assist in keeping the shop neat and organized. Documents all work performed and recommended on the repair order.
  
  Stay current with technical qualifications by finishing any required training programs. Maintain the vehicle so that it is cleaner than when the customer dropped it off. Notifies service writer immediately of anything that…