Field Service Technician- Oakdale

Field Service Technician

Location: Oakdale, MN

Type: Full Time
- On Site

Direct Supervisor: VP of Service

Pay: Starting at $22 per hour depending on experience

Advanced Business Methods is seeking a full-time Field Service Technician to perform the responsibilities of identifying and repairing issues with office technology equipment such as copiers, printers, scanners, etc.

• Participate as a full member of our service work group by contributing to the group’s productivity
• Provide excellent customer service by repairing and servicing office technology equipment at a customer’s location
• Troubleshoot equipment to identify the malfunction, then perform mechanical or electrical adjustments
• Diagnose and repair equipment using product manuals, AC-DC multimeter, laptop and manufacturer tech support
• Manage assigned parts, tools, vehicle, laptop and cell phone
• Set up new equipment and prepare them for installation
• At times, assist in the delivery, installation, and networking of new equipment
• Attend training classes provided by our in-house trainer
• Be able to travel out of state for training if necessary
• Take responsibility for the satisfaction of the customer by providing timely and courteous service

A background in basic networking, electronics or previous experience working with mechanical components is a plus. Any experience with office equipment is also appreciated. ABM does have a trainer and will provide training for any level of experience.

We are looking for a candidate who possesses a forward-thinking mindset and is prepared to contribute to the expansion of our MPLS/St Paul market. Prospective applicants should demonstrate enthusiasm for our anticipated growth within this region.

• 8-hour shift
• Monday to Friday

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Employee-Owned Company (ESOP)