Medical Assistant

Make a difference where compassion meets precision.

At My Psychiatrist
, exceptional mental health care is built through preparation, accuracy, and human connection — whether care happens in the exam room or through a screen.

Our Medical Assistants are trusted clinical partners supporting Psychiatrists, Psychiatric Nurse Practitioners, and Psychiatry Residents across both in-person and virtual (telehealth) care. This role ensures that every patient interaction is coordinated, compliant, and handled with professionalism and empathy.

If you value structure, clinical excellence, and meaningful patient impact, this role was designed for you.

The Medical Assistant provides hands‑on clinical and administrative support from our Oakland Park office
, assisting providers who deliver care both on‑site and via telehealth. You will work directly with patients, providers, and internal teams to support medication management, clinical workflows, documentation, and care coordination across care settings.

This is a fast‑paced, detail‑driven role requiring sound judgment, accountability, and comfort supporting psychiatric care in both physical and virtual environments.

Patient Information & Medical History Management

• Accurately obtain, verify, and update patient medical histories and demographic information for both in‑person and telehealth visits.
• Ensure providers have complete, reliable clinical information prior to patient encounters.

Direct Patient Care & Clinical Support

• Room in‑person patients and obtain vital signs (blood pressure, pulse, temperature, height, weight).
• Prepare patients for psychiatric evaluations and follow‑up visits, including telehealth appointments.
• Administer injections and medications as ordered by providers, following established protocols.
• Observe patient responses and promptly communicate clinical concerns to the care team.

Medication & Prescription Support

• Assist patients with medication‑related inquiries across in‑person and virtual care.
• Process prescription refill requests, confirm accuracy, and route for provider approval.
• Communicate with patients and pharmacies to ensure timely and accurate medication fulfillment.

Care Coordination

• Serve as a key liaison between patients, providers, pharmacies, laboratories, and internal teams.
• Support Psychiatry Residents by preparing charts, coordinating workflows, and assisting during clinic sessions.
• Facilitate continuity of care through clear follow‑up communication for telehealth and in‑person patients.

Lab & Documentation Management

• Enter, track, and manage lab orders and results within the Electronic Health Record (EHR).
• Ensure documentation from virtual and in‑person encounters is complete, accurate, and timely.

Compliance & Confidentiality

• Ensure all clinical and administrative processes adhere to HIPAA and OSHA standards.
• Maintain patient privacy and data security across in‑person and telehealth interactions.

Collaborative Support

• Partner with physicians, psychiatric nurse practitioners, residents, and fellow staff to maintain efficiency and clinical excellence.
• Contribute to a calm, professional, and patient‑centered clinical environment.

Other Duties as Assigned

• Support additional administrative, clinical, and patient communication needs to maintain a high‑functioning practice.

• Prior experience as a Medical Assistant or in a clinical healthcare support role.
• Comfort supporting patients and providers across both in‑person and telehealth settings.
• Strong knowledge of medical terminology, medications, and clinical workflows.
• Experience working with Electronic Health Records (EHR).
• Clear, compassionate communication skills with a patient‑first mindset.
• High attention to detail, reliability, and respect for confidentiality.
• Medical Assistant certification preferred, but not required.

• Competitive compensation based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Professional growth opportunities within a growing behavioral health organization
• A collaborative, purpose‑driven culture where your work truly matters

Because the quality of care depends on the people behind it.

At My Psychiatrist
, Medical Assistants are valued clinical partners — trusted to support both in‑person and virtual care with consistency, compassion, and precision. Your work directly enables providers to deliver safe, effective mental health care and helps patients feel supported at every step of their journey.

If you’re looking for a role where your skills, professionalism, and presence make a meaningful impact every day, we’d be proud to meet you.

See yourself working with us? Contact Diana Paul directly at