Guest Safety Ambassador​/Hotel Security Officer

Pay: From $16.00 per hour

Job description:

Coastal International Security, Inc.

"Protecting with Integrity, Serving with Purpose."

Location: In Person

Pay: $16.00 per hour

Coastal International Security, Inc.

- Protecting with Integrity, Serving with Purpose. We believe safety starts with presence and is upheld through professionalism, integrity, and service. Our officers provide more than protection-they bring a hospitable presence grounded in trust, respect, and reliability, delivering memorable experiences for every guest and client.

We're looking for dependable, professional individuals to join our team as Guest Safety Ambassadors at a high-end luxury hotel. In this role, you'll combine traditional security duties with outstanding customer service and hospitality to help ensure the safety, comfort, and satisfaction of every guest and staff member. If you take pride in your work, show up with purpose, and enjoy creating a welcoming and secure environment, we want to hear from you.

Note: A minimum of one professional reference is required.

(duties may vary by account):

• Greet guests, employees, and visitors warmly and confidently to create a welcoming environment
• Monitor surveillance systems to ensure site safety
• Conduct regular patrols and report any unusual or suspicious activity
• Control access points and verify visitor credentials professionally
• Respond promptly to emergencies, alarms, or incidents with composure
• Enforce safety protocols and site-specific policies
• Provide assistance and excellent customer service to guests and staff
• Maintain thorough and accurate documentation of daily activity and incidents
• Collaborate with local law enforcement or emergency responders when necessary

• High school diploma or equivalent
• Valid Florida Security License (Guard Card)
• Previous experience in night auditing, security, customer service, hospitality, military, or law enforcement is preferred
• Strong interpersonal skills with a professional, approachable demeanor
• Demonstrated ability to be personable and deliver impeccable customer service with confidence, energy, and a positive attitude
• Someone who prides themselves on integrity, punctuality, and a strong work ethic
• Maintains a professional and polished appearance appropriate for a guest-facing environment
• Eager to ask questions, learn, and continuously improve
• Ability to stay calm and professional in high-pressure or emergency situations
• Familiarity with security equipment, surveillance systems, and access control
• Knowledge of CPR, first aid, or de-escalation techniques
• Must be detail-oriented with excellent communication skills
• Must be able to obtain and maintain required security clearances
• Must have at least one professional reference

• Night shifts & Overnight shifts
• Weekend availability is required
• Must have open availability

Join a team that values professionalism, integrity, and hospitality in every interaction.