HVAC Installation Supervisor - Residential

Description

The installation supervisor supports both the field and office operations. The main responsibility is to review job packets and to determine the complete Scope of Work needed to deliver the complete product as sold by the salesperson and expected by the customer. Provide clear instructions and determine proper materials to help ensure that each installation is performed in accordance with Building Code and company quality standards.

The project manager understands the urgency and importance behind getting each assignment done quickly, accurately and with minimal supervision. This position requires clear communication between sales, technicians and installers.

• Review paperwork and pictures in sales packet to ensure a clear understanding of the job requirements.
• Communicate with the salesperson as needed to gather all needed information to determine what is needed to fulfil the terms of the contract and to deliver what the customer expects.
• Resolve any deficiencies, inaccuracies or other issues before the job is processed.
• Resolve any issues with the scope of the job (incorrect equipment sizing by salesperson, inadequate space for sold equipment, wrong type of equipment sold, etc.).
• Produce clear instructions within the work order so that the installer knows everything needed to complete the install.
• Produce a complete inventory of needed material to complete the project.
• Address all customer concerns and issues in a quick but effective manner.
• Take initiative to help the entire Team and learn all facets of what services we provide to internal and external customers.
• Be a leader in checking accuracy of all jobs. We stop mistakes, we save money and we continue to work and keep the company and ourselves healthy.
• Help to keep a team-oriented, clean and safe work environment.

• High School Diploma or equivalent.
• 10 years minimum HVAC industry experience
• Basic computer skills required
• Possess a strong knowledge of HVAC terms, operation, application and installation
• Valid driver's license and clean driving record
• Excellent organization and time management skills