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Senior E-Billing Coordinator

Job in Oakland, Alameda County, California, 94616, USA
Listing for: Ropes & Gray LLP
Full Time position
Listed on 2026-02-12
Job specializations:
  • Administrative/Clerical
    Business Administration, Office Administrator/ Coordinator, Administrative Management, Business Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

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About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on

About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on 's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.

The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

Overview

The Senior E-Billing Coordinator plays a critical role in the revenue cycle of the firm by performing e-billing assistance on electronically billed matters such as but not limited to: monitoring and troubleshooting issues to ensure invoices are submitted successfully to our clients. The Senor E-Billing Coordinator should be familiar with the entire process including documentation, training, analysis, follow-up and reporting.

Responsibilities

The Senior E-Billing Coordinator is responsible for key phases of the e-billing process, including, rate uploads, follow-up on rejected items, and inventory tracking. The role also encompasses process documentation related to specific clients. The role specifically involves the following:

  • E-billing coordination between the firm, the e-billing vendor and the client, including all necessary setups and submission of preliminary data such as timekeeper and matter lists.
  • Accountable for his/her portfolio of clients. Senior E-Billing Coordinators are assigned to more complex and demanding clients. This role involves keeping all client & department spreadsheets and notes up to date.
  • Monthly review of assigned clients in which new timekeepers are identified. Assist with obtaining client approval for these newly assigned timekeepers on a monthly basis. On an annual basis, the Senior E-Billing Coordinator is responsible for the submission of an all inclusive rate card for each of his/her assigned clients.
  • Maintain the spreadsheets for new timekeepers assigned to each client and add them accordingly in the vendor sites for successful submission of invoices. This also entails mapping the timekeeper titles on the vendor sites whenever appropriate.
  • Help to identify reoccurring violations of client guidelines and alerting appropriate team on action steps.
  • Setting up of cost exceptions
  • Title mapping
  • Reoccurring timekeeper rate reductions
  • Formatting of LEDES file
  • Basic understanding of time & billing system in order to accurately identify resolution
  • Fully documents all aspects of the e-billing process for each client. Electronically stores all documentation so that it’s visible to billing management and staff.
  • Helps to maintain a database of all e-billed clients and their requirements for submission of bills. Also helps to maintain a database where yearly timekeeper rates are stored by client.
  • Utilizes E-billing Hub software or third party e-billing vendor websites to submit e-bills and conduct necessary follow up until invoices are accepted by the client. The Senior E-Billing Coordinator will work in the more difficult vendor sites and will be periodically asked to hold training sessions for the more junior team members.
  • Keeps invoice statuses current in the HUB; bi-weekly updates required.
  • Reviews e-bills for compliance with client/vendor terms. Fixes errors that will result in delays in uploading or rejection of the bill. The Senior E-Billing Coordinator is expected to handle the more difficult rejections and should be able to coordinate independently with the E-Billing HUB or specific vendor sites to…
Position Requirements
10+ Years work experience
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