Operations Manager

First Place For Youth-Join Our Team Video!

Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team.

About First Place for Youth, we’re a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.

Why

Work at First Place for Youth:

Meaningful Impact:  Help to transform the lives of foster youth on the cusp of adulthood.

Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.

Innovative Approach:
We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you’ll contribute to programs that redefine the futures of these young lives.

Collaborative and Supportive Environment:
Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.

Comprehensive Benefits:
We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.

Culture of Diversity and Inclusion:
We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.

POSITION OVERVIEW:

The Operations Manager is a detail-oriented, proactive, problem-solving, experienced, and personable leader with strong tactical skills who will manage the provision of high-quality organizational support — including practical and logistical assistance, streamlined systems, and facilities support. This position reports to the Chief of Staff.

The Operations Manager plays a key role in maintaining the daily functionality and efficiency of First Place for Youth’s Northern California and out-of-state offices. This position oversees site operations including vendor coordination, facilities management, mail services, supply ordering, badge access, and compliance support. By managing these functions across all assigned office locations, the Operations Manager ensures that administrative and program teams have a safe, fully functioning workspace.

This role also supports the organization’s accreditation process, coordinates office moves and the setup of new office locations, and provides logistical support for staff events.

This position requires someone whose passion for First Place’s vision is matched with experienced operations leadership, organizational acumen, and the ability to work collaboratively to ensure the effective functioning of the organization as a whole.

DUTIES + RESPONSIBILITIES:

Administrative & Office Support

Manage all organizational mail at HQ, including retrieving, sorting, delivering, and mailing checks to the bank.

Order and manage supplies for all offices, including the MS office, satellite office locations, and any additional out-of-state offices established by the organization, ensuring adequate stock levels are maintained.

Monitor the main phone line and Zoom voicemails, routing calls and messages to appropriate staff in a timely manner.

Monitor and respond to incoming messages in Operations email inboxes, routing and escalating as appropriate.

Provide occasional back-up support for SoCal Operations vendor communications and invoicing when SoCal Operations Manager is out of office.

Facilities & Vendor Coordination

Conduct regular site visits and office checks across Northern California locations, the MS office, and any additional out-of-state offices…