Associate Administrative Analyst (Office Operations

THE OPPORTUNITY

Under the direction of the Director of Contract Services and Operations or designee, the Associate Administrative Analyst will:

• Plan, organize, assist and/or participate in complex, sensitive, and detailed analytical work;
• Perform tasks related to facilities management, including office maintenance, operations, acquisitions, equipment needs and tracking, and management of office vendor accounts;
• Perform skilled word processing and data entry;
• Prepare correspondence using independent judgment in content and style;
• Maintain and update specialized databases;
• Analyze practices and procedures and make recommendations for operational, policy and procedural improvements; and
• Perform related work as required.

Alameda County is the geographic center of the San Francisco Bay Area, located east of the San Francisco Bay, extending to Livermore in the East and from Albany in the North to Fremont in the South. Alameda County encompasses 821 square miles of land and has a population in excess of 1.6 million, making it the second most populated county in the Bay Area.

Alameda CTC is a joint powers authority that plans, funds and delivers transportation programs and projects that expand access and improve mobility in Alameda County. Alameda CTC was created by the merger of the Alameda County Congestion Management Agency and the Alameda County Transportation Improvement Authority to allow for better coordination of transportation planning and programming within the County, as well as position Alameda County jurisdictions and transit agencies to better compete for limited state and federal transportation dollars.

Alameda CTC is invested in making a positive impact. Our staff values a nurturing environment with visionary thinking to deliver our mission. We embrace the diversity of our vibrant teams and actively collaborate toward our common goals. Staff at Alameda CTC advance inclusivity and trust through open, honest, and respectful communication. Our culture is built together, day by day, in every action we take.

Alameda CTC is committed to serving the people of Alameda County. We aspire to be people-centric by celebrating those who bring their authentic selves to work and we support the needs of our very diverse communities. We strive to cultivate opportunities that address historical inequities by inviting and engaging multiple perspectives. We set the standard for diversity, equity, and inclusion and our leadership cultivates a workplace that empowers staff to reach their potential.

Alameda CTC recognizes inequities in marginalized communities and is committed to advancing racial, socio-economic, and environmental justice to maintain the diversity of our communities. Alameda CTC adopts and implements deliberate policies, systems, and actions to deliver transportation funding, projects and programs that result in more equitable opportunities and positive outcomes for marginalized communities.

• Have a solid foundation and experience with office administrative and clerical practices and procedures in a professional environment.
• Understand principles and practices of public administration.
• Have skills to provide a high level of customer service by dealing effectively with the Commission and individual Commission members, Community Advisory Committee members, the public, vendors, consultants, other agencies, and Alameda CTC staff.
• Understand and have experience with records management principles and practices, including legal requirements for recording, retention, storage, and disclosure.
• Have knowledge of Federal, State, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to Alameda CTC and their assigned area of responsibility.
• Have experience with modern office administrative and secretarial practices and procedures, including the use of standard office software and equipment.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Communicate effectively in person and over the telephone and prepare clear and concise written reports, correspondence, policies, procedures, and other materials.
• Be able to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Use tact, initiative, prudence, and independent judgment in sensitive situations.

• Coordinate and perform professional-level, administrative work to oversee assigned office accounts; including assisting with informal solicitations, investigating and resolving issues, and ensuring work is completed on time and within budget.
• Assist the Commission Clerk with developing, planning, coordinating, and implementing records management program suited to the needs of the Agency and in…