Revenue Operations Manager

About Hey Marvin

Hey Marvin is one of the fastest-growing research platforms in the galaxy. Some of the largest companies (such as Microsoft, Best Buy, Linked In, Sonos, and 7-11) use Hey Marvin as their secret weapon for building customer-centric solutions.

Funded by notable investors like OpenAI CEO Sam Altman and first Pay Pal board member Scott Banister, Hey Marvin is an AI-native research system that integrates all your customer feedback and research into one central, searchable hub — so anyone can get the answers they need, when they need them.

We are headquartered in Oakland, CA, with more than 100 passionate employees across three countries. We’re united by our mission:
To build a future where every strategic business decision is grounded in the voice of the customer.

For more info, visit

As Hey Marvin’s Revenue Operations Manager, you will be the architect of the systems, processes, and data that power our Marketing and Sales Development efforts. Reporting to the Director of Revenue Operations and collaborating closely with cross‑functional stakeholders, you’ll combine deep B2B strategy expertise with analytical rigor to translate Hey Marvin’s go‑to‑market (GTM) strategy into actionable processes that drive revenue growth.

In a world where AI is reshaping how we go‑to‑market, you’ll integrate AI‑driven tactics into process design and execution, bringing a forward‑thinking perspective to our GTM operations. This is a senior, hands‑on role for a professional who thrives at the intersection of strategy, operations, and technology, delivering measurable impact across the organization.

• Act as the primary operations partner to Marketing and Sales Development / Business Development leadership.
• Translate go‑to‑market strategy into clear workflows, automation, and reporting for demand gen and outbound teams.
• Document processes and provide hands‑on training to enable the Marketing and Sales Development teams.

• Own marketing operations across campaign setup, automation, audience segmentation, and attribution.
• Build and maintain marketing nurture programs.
• Ensure clean lead and account management, including scoring, routing, enrichment, and governance.
• Partner with demand generation to evaluate performance across funnel conversion, CAC, ROI, and pipeline contribution.

• Design and operationalize the marketing‑to‑SDR handoff so every lead or account is prioritized, contextualized, and actionable.
• Own SDR workflows in Hubspot, including routing rules (round‑robin, territory based, account based), SLAs, sequences, and execution frameworks.
• Enable outbound motions by supporting the team with workflows, training, and tooling.
• Build reporting that tracks inbound responsiveness, SDR activity, conversion rates, and outbound pipeline impact.

• Own reporting and analytics for:
  • Marketing‑sourced and influenced pipeline
  • SDR‑driven outbound pipeline
  • Funnel conversion from MQL/MQA through Closed Won
  • Account engagement and intent signals
• Create dashboards and lightweight operating cadences that answer: what’s working, what’s not, and where to focus next.

• Design and maintain scalable workflows and data pipelines across Hubspot, and SDR tools.
• Ensure data quality, consistency, and trust in early‑stage GTM systems.
• Identify opportunities to automate manual work and introduce lightweight intelligence (rules‑based or AI‑assisted) into workflows.

• 5+ years of experience in Marketing Operations, Growth Operations, Revenue Operations, or SDR Operations within a B2B SaaS or early‑stage environment.
• Deep, hands‑on experience with Hubspot and Salesforce.
• Strong understanding of demand generation, lifecycle marketing, and sales development motions.
• Experience supporting SDR/BDR teams, including routing, engagement tools, SLAs, and performance reporting.
• Highly analytical and comfortable working with funnel metrics, attribution, and imperfect early‑stage data.
• Systems‑minded operator who enjoys building from ambiguity and iterating quickly.
• Clear communicator who can partner effectively with Marketing and Sales leadership.
• Strong ownership mindset with a bias toward execution over process for process’ sake.
• Must be able to work hours skewed toward Eastern Standard Time to collaborate with US‑based teams.

You’ll have practical ownership and the ability to drive and make a difference in our GTM strategy—an opportunity not often found in larger organizations. You will also be able to work closely with leadership and have a direct impact on Hey Marvin’s business outcomes.