Security Business Operations Specialist, Expert

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

• Use system and personnel resources to successfully address inquiries from internal business partners
• Develop internal work procedures and initiate process improvements
• Develop and manage trainings to enhance knowledge and job skills
• Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
• Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
• Research and data analysis; compile and prepare reports for upper management
• Provide direction and coaching to other team members.
• Participate on cross functional teams
• May serve as a team lead
• Manage communications
• Liaison between various departments and cross functional teams
• Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness

Minimum:

• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• Job-related experience, 8 years

Desired:

• Graduate Degree in job-related discipline or equivalent experience