Management Analyst; Confidential); Learning & Development Promotional

Management Analyst (Confidential)

The Superior Court of California, County of Alameda, is accepting applications for the position of Management Analyst (Confidential) within the Learning and Development Unit. Under direction, the Management Analyst performs qualitative and quantitative analysis and prepares related recommendations, reports, and presentations in support of Court policy, operations, programs, and initiatives.

The Management Analyst plays a key role in advancing the Court's workforce learning strategies through data and analysis, program evaluation, and strategic coordination of training initiatives that strengthen employee capability, engagement, and alignment with the Court's mission.

Working under direction, this position partners with Court leaders, staff, and training teams to assess learning needs, evaluate program outcomes, and implement initiatives that promote professional growth across all levels of the organization. The role serves as a strategic partner and subject matter resource on workforce and leadership development, focusing on identifying skill gaps, measuring program effectiveness, and supporting the design and delivery of high-quality training programs, court wide.

The Management Analyst also supports the administration and reporting functions of the Court's Learning Management System (LMS), enhances the structure and impact of on-boarding and compliance training, and develops reports and dashboards that inform decision-making and continuous improvement. In collaboration with the Principal Analyst, operational training teams, and external partners, including the Center for Judicial Education and Resources (CJER) and other training vendors, the position contributes to the development of learning policies, tools, and evaluation methods that ensure consistency, quality, and alignment with organizational goals.

This position may assist with the Learning and Development Unit's budget and contracts, oversee project implementation, and serve as a lead to assigned staff or consultants.

The position is assigned to the Learning and Development Unit in the Executive Office Projects & Program Division located in the Juvenile Justice Center.

Example of Duties:

1. Defines problems; collects data, conducts analytical studies and administrative, operational and policy research; provides analysis, options and recommendations for executive level decision-making; assists in implementing selected options and recommendations; and assesses effectiveness of new programs, policies and procedures.

2. Identifies gaps in existing policies and procedures, identifies opportunities for improving the efficiency of business processes, and develops policies and procedures to meet those needs in assigned areas of responsibility; assists with the implementation of new programs, policies and procedures.

3. Develops and monitors program, unit, or Division budgets.

4. Conducts data collection and analysis and prepares ad hoc and periodic statistical and written reports required by the Court, the state and other governmental entities.

5. Serves as a liaison to justice system partners, representatives of state and local governmental and non-governmental organizations.

6. Maintains a knowledgebase of research on court operations best practices and tracks and analyzes proposed legislative bills, administrative rules, and regulations as related to assigned areas of specialization. Assists in training and educating staff and court partners on research and legislation as needed.

7. Represents the Division at meetings; attends policy and operational meetings and presents data to assist managers in making operational and administrative decisions; facilitates meetings; identifies, prioritizes, distributes and manages action items for a team.

8. Drafts and negotiates contracts to provide needed services and prepares grant applications; manages contracts; and assists in creating sustainability strategies for existing grant-funded programs.

9. Redesigns and improves forms and public notices; and coordinates publication and dissemination of such materials; responds to verbal and written public inquiries and surveys.

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