Supplier Onboarding Lead in Oakland, California

Remote Supplier Onboarding Lead

Join a global procurement operations team in a remote Supplier Onboarding Lead role focused on helping ensure suppliers are onboarded accurately, efficiently, and in compliance with internal requirements. This position offers the opportunity to lead day-to-day onboarding operations, improve processes, and partner closely with cross-functional teams to enhance the supplier experience.

Responsibilities:

• Lead daily supplier onboarding operations across multiple regions, ensuring timely, accurate, and compliant processing.
• Oversee a team supporting supplier onboarding, supplier record maintenance, payment enablement, and lifecycle activities.
• Serve as the main escalation point for complex onboarding issues and coordinate with internal stakeholders to resolve them.
• Monitor workload, capacity, service levels, and operational performance to support consistent delivery and continuous improvement.
• Guide supplier due diligence activities, including tax documentation, sanctions screening, supplier verification, and payment setup requirements.
• Partner with Legal, Compliance, Tax, Treasury, Security, and third-party risk teams to align onboarding practices with policies and requirements.
• Maintain accurate, complete, and audit-ready supplier documentation and support audit-related requests as needed.
• Oversee supplier master data controls and payment setup activities, including banking verification, payment method configuration, and tax validation.
• Work with Accounts Payable and Treasury to strengthen payment readiness while helping reduce operational and fraud risk.
• Identify process improvements, support automation efforts, and help drive better cycle times, quality, and stakeholder experience.
• Create and maintain SOPs, training materials, reporting, and operational documentation to support team effectiveness.
• Coach and support team members while fostering accountability, collaboration, and operational excellence.

Skills:

• 5+ years of experience in supplier onboarding, procurement operations, accounts payable, shared services, or supplier management.
• 1+ years of leadership experience managing or guiding operational teams.
• Strong understanding of supplier onboarding, supplier master data, tax documentation, payment setup, and procure-to-pay processes.
• Experience working with Procurement, Finance, Accounts Payable, Tax, Treasury, Legal, Compliance, and Risk partners.
• Ability to manage performance through KPIs, SLAs, quality metrics, and continuous improvement practices.
• Working knowledge of operational controls, audit readiness, and supplier data governance.
• Strong communication, stakeholder management, and problem-solving skills.
• Ability to lead through ambiguity, influence across teams, and build scalable processes.
• Experience using procurement orchestration platforms, ERP systems, supplier onboarding tools, or workflow automation solutions.

Preferred

Skills:

• Bachelor's degree.
• Experience supporting process improvement or technology-enabled transformation initiatives.
• Experience developing dashboards or reporting for operational performance and compliance tracking.
• Familiarity with supplier onboarding standard operating procedures and training program development.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where people of all backgrounds and perspectives can thrive. We welcome applicants who bring different experiences, ideas, and approaches, and we value respectful collaboration in every part of the hiring process. By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. The pay range for this role is $24 - $55 per hour based on qualifications and experience.