Lead Operations Manager

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies.

We're looking for a Lead Company Operations Manager to join the COO Office — the team responsible for setting the pulse of the company: developing our strategies, holding leaders accountable for executing them, and taking on the cross‑functional work that lacks a clear owner.

This role owns Leadership Operations: the standing forums and rhythm through which New Co's leadership runs the business.

You will own the mechanics behind our board meetings, help run the ELT's operating rhythm and quarterly Strategy Days, and make sure the decisions made in those forums are carried through to closure.

Your remit is what happens in the room — forum design, agendas, pre‑reads, decision capture, and follow‑through — and the calendar of forums, planning cycles, and decision points that connects them.

The work is deliberately diverse. One week you're building the narrative and data behind a board deck with the executive leadership team; the next you're redesigning a cadence that is consuming more executive time than it returns, or scoping a special project that arrived without a brief, an owner, or a definition of done. You'll work directly with stakeholders at every level across Product, GTM, Finance, and Engineering — from individual contributors who own the underlying work to the executives accountable for it — and you'll be expected to bring structure to problems that show up without any.

You’ll join a small, central team in the middle of the Fivetran + dbt Labs integration, so expect to build mechanisms that don't exist yet rather than inherit mature ones. Early on, your impact will come mostly from the structure, materials, and follow‑through behind our leadership forums, with a clear path to owning more of the live facilitation as you build relationships with the executive team.

This is a full‑time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in‑person collaboration, including two days in the office each week to connect and build as a team.

This position reports to the Director of Business Operations & Chief of Staff to the COO.

• Own and maintain the integrated calendar of executive forums, planning cycles, and decision points.
• Improve the rhythm itself: identify cadences that are duplicative, low‑signal, or consuming more executive time than they return, and propose changes.
• Make sure each forum has a clear purpose, owner, input set, and decision output — and that they don't collide or duplicate each other.

• Own end-to-end preparation of board materials: build the storyline, partner with Finance and department leaders on the underlying data, and manage review cycles with the ELT.
• Maintain a reliable source of truth for board and executive reporting metrics so numbers reconcile across Finance, GTM, and Product reporting.
• Synthesize scattered executive inputs into a single, decision‑ready artifact — a doc, model, or deck that moves the conversation forward.
• Partner with the COO's Executive Assistant, who owns scheduling and logistics, so content and logistics stay in lockstep.

• Help run the quarterly ELT Strategy Days: topic selection, agendas, pre‑reads, facilitation materials, and…