Product Manager - Ops App

Company

Kinetic Automation is pioneering effortless modern vehicle repair. Using proprietary AI and autonomous robotics technology, Kinetic automates vehicle maintenance and simplifies repair administration for collision shops, dealerships, and insurance carriers. Its service hubs and intake centers deliver accurate calibration, rapid turnaround, and predictable costs for the growing ADAS and EV ecosystem. Kinetic is backed by investors such as Menlo Ventures, Lux Capital, and Construct Capital.

As a Product Manager, you will lead the product strategy, roadmap, and detailed design for the suite of Kinetic Ops Apps that manage customer interactions and vehicle flow in our hubs. These apps enable customers to schedule and track cars, download documentation, view invoices, and pay us, providing a modern customer experience.

You’ll be responsible for Ops Apps at multiple levels: overall strategy and customer value proposition, internal team workflows, detailed designs for features and business logic, product look‑and‑feel, and underlying software architecture. The ideal candidate balances big‑picture thinking with a sharp eye for detail, crafting a compelling product narrative while shipping professional, well‑executed software.

The role requires translating a large, poorly defined opportunity into a concrete roadmap and artifacts—PRDs, design docs, wireframes, flow charts—that the team can execute on. We value simplicity, reliability, rapid iteration, and shipping products that work. The product is still young, so there are many opportunities for refinement and expansion.

This in‑person role is critical to our development velocity. Working close to brilliant coworkers and cool robots is one of the biggest perks of working at Kinetic.

• BS/MS in Computer Science, Business, or related field
• 5+ years of product management experience
• Proven experience in software product development (preferably SaaS or B2B)
• Demonstrated ability to define and prioritize complex product roadmaps
• Strong data‑analysis skills and a data‑driven approach to product development
• Excellent communication skills and the ability to collaborate effectively with technical teams
• Ability to work in person in Oakland, CA

• Strong customer empathy: ability to understand user needs and translate them into product requirements
• Cross‑functional leadership: aligning engineering, design, and operations toward a shared vision
• Data‑driven mindset: using evidence and metrics to guide prioritization and decision making
• Excellent written communication and collaboration skills
• Affinity for fast iteration cycles for deep‑tech products with direct customer feedback
• Deep intellectual curiosity and relentless attention to detail
• Love of robots

120,000 – 180,000 USD per year (Oakland)