Customer Service Representative Oakland, CA
Job in
Oakland, Alameda County, California, 94601, USA
Listed on 2026-07-14
Listing for:
Robert Half
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Customer Service Representative
We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing product or service information and resolving issues efficiently. This role is ideal for someone who is empathetic, solutions-oriented, and service-driven.
Responsibilities:
- Answer incoming calls, emails, and chat inquiries from customers
- Resolve customer concerns related to orders, billing, accounts, or services
- Document interactions in CRM or ticketing systems
- Escalate complex issues to the appropriate team members
- Maintain a high level of professionalism and customer satisfaction
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