Receptionist, Customer Service​/HelpDesk

Description We are looking for a bilingual Spanish-speaking Receptionist to support daily front-desk operations in Oakland, California. This Long-term Contract position is ideal for someone who communicates professionally, welcomes visitors with confidence, and helps tenants with routine questions and requests. The person in this role will serve as a key point of contact by managing calls, handling basic office interactions, and ensuring rent payments submitted by check or money order are received accurately.

Responsibilities:

- Greet visitors and tenants in a courteous manner and provide clear assistance in both English and Spanish.

- Manage a multi-line phone system, direct incoming calls to the appropriate parties, and relay messages promptly.

- Respond to general tenant questions and guide individuals to the right internal contact for further support.

- Receive rent payments in the form of checks or money orders and document submissions according to established procedures.

- Maintain an organized reception area and support smooth day-to-day front desk coverage.

- Handle inbound calls efficiently while demonstrating professionalism and strong customer service skills.

- Assist with routine administrative duties that support office operations and tenant communication. Requirements - Fluency in Spanish and English with the ability to communicate clearly with a diverse tenant population.

- Prior experience in a receptionist, front desk, or customer-facing administrative role.

- Comfortable operating a multi-line phone or switchboard system in a busy environment.

- Strong interpersonal skills and a detail-oriented, service-oriented approach to tenant interaction.

- Ability to accept and process check and money order payments with attention to detail.

- Dependable organizational skills and the ability to manage multiple tasks throughout the day. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .