Bilingual Pharmacy Technician; English and Cantonese

Bilingual Customer Service Representative (English and Cantonese)

Oakland, CA Onsite Contract/Temporary Customer Service $25/hr 1+ years

Position Summary:
We are seeking a Bilingual Customer Service Representative fluent in both Cantonese and English to join a dynamic healthcare setting in Oakland, CA. This onsite contract/temporary role offers an excellent opportunity to apply your customer service skills and gain experience in pharmacy operations within a professional environment. The ideal candidate will have at least one year of relevant experience, proficiency in Cantonese and English, and a strong aptitude for technical and financial tasks related to medication and insurance processing.

• Answer incoming phone calls and assist customers with inquiries
• Administer customer prescriptions accurately and efficiently
• Verify insurance details and process payment authorizations
• Handle cash register transactions and ensure proper cash handling procedures
• Maintain professionalism and confidentiality in all interactions
• Support overall pharmacy operations as needed

• High School diploma or equivalent
• At least 1 year of customer service experience, preferably in a healthcare or retail environment
• Proven cash-handling skills with experience operating a cash register (experience strongly preferred)
• Fluent in both Cantonese and English (speaking proficiency required)
• Comfortable working with computers and pharmacy systems
• Ability to maintain attention to detail and multitask effectively

• Prior experience in a pharmacy, healthcare, or drugstore setting
• Strong communication skills and a customer-focused attitude

• Eligible employees may have access to benefits including medical
• dental
• vision
• paid time off
• paid holidays
• other company-sponsored programs, subject to eligibility requirements
• (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)

We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.

Work authorization:
At this time, we are unable to offer employment sponsorship.