Lead Product Designer

We’re looking for a Lead Product Designer who will be responsible for creating intuitive, user-centered experiences across our customer-facing products and proprietary veterinary medical platform. This role will design wireframes, prototypes, and end-to-end user flows, while continuously improving the user experience through research, testing, and iteration. Working closely with Product, Engineering, Marketing, and Design teams, the UX Designer will help build a cohesive telemedicine experience and scalable design system.

The ideal candidate is a collaborative problem-solver with strong UX expertise, a passion for innovation, and the ability to thrive in a fast-paced startup environment.

• Create wireframes, build prototypes, and deliver robust customer flows for our customer facing experience and proprietary vet-facing medical platform
• Think holistically and systematically about creating a telemedicine experience, and a cohesive design system that supports key interactions
• Research, build, test, and iterate - this role requires passion about continuous learning with a focus on measured outcomes
• Collaborate closely with product, engineering, visual design, and marketing

• 5+ years of experience in UX, with a proven track record of envisioning and building high quality products (mobile, web, desktop)
• A portfolio that showcases robust user journeys and flows, as well as a history of launches, learnings, and insights as products mature
• Ability to produce great work in short time frames, multi-task across different projects and platforms and adapt to the ever-changing priorities of a startup
• Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously but know when to adjust and when to follow your initial vision
• Great partnership with engineering, product, marketing and the ability to clearly articulate your decisions and how they relate to the problem you’re solving
• Experience prototyping, testing, and iterating on new and existing designs

• While you have a solid background in all principles of UX, you’re extremely strong in interaction design and usability, and are constantly seeking ways to better understand your users
• You have a passion for iteration - you understand that designs are ever-evolving and seek impact over perfection
• You proactively seek out customer feedback, user studies, comparative examples, and industry trends to inform and improve your designs.
• You love talking to end users to further understand what they need from their Dutch experience, and that our designs support these needs.
• You have an impressive product design portfolio that demonstrates a deep understanding of user interface standards and conventions, functional communication flows and dynamic, engaging interfaces, and design templates and patterns

• Experience working with either startups, telehealth, or the pet industry previously
• User research experience
• Have a pet/love animals!

• Competitive annual salary range between $150,000 - $160,000
• Hybrid working location
• Health, dental and vision insurance
• Flexible PTO
  401k plan
• Robust holiday schedule
• Growth opportunities!