CRM Coordinator – Americas

Job Details

• Job location:
  
  Philadelphia, PA – USA (preferably) or Walnut Creek, CA – USA
• Salary: $60,000 – $90,000 annually
• Job type:
  Full time

Incline Gaming Marketing is looking for applicants to help drive our customer retention and marketing initiatives.

As a CRM Coordinator, you will focus on the retention of users for Incline’s growing portfolio of clients while leveraging all communication methods. You will help support the creation and execution of all our campaigns across email, mobile and onsite channels. You will be exposed to Incline’s campaign and customer strategy across multiple online Casino and Sports book clients.

This role is execution focused, and is an exciting opportunity to join a busy and talented team.

If you can manage multiple priorities while delivering outstanding execution, we would love to talk to you. On top of some great perks and benefits, you will be working with a top-class leadership team, who can grow you to the next level and help you gain skills and experience to elevate your career.

• Support the execution of a wide variety of CRM campaigns from planning to final deployment including but not limited to email, push, in-app communications
• Become proficient with our campaign execution platforms including CRM platforms and our client’s backend.
• Liaise with the creative team, project stakeholders, and agency partners to ensure that all campaign assets are available and ready for deployment on time
• Help coordinate the maintenance of onsite assets, including promotional assets & landing pages
• Assist with fulfillment of promotions and offers as needed

• Strong project management, organizational skills, and attention to detail
• Experience with copywriting and email marketing
• A hunger to be a continuous learner and getting things done in the digital gaming space
• Hands‑on experience with major CRM systems, ESPs and Push providers like Optimove, Braze, Bloomreach, etc.
• Familiarity with online gaming and sports is a major advantage
• Ability to work in a fast‑paced environment

• You are looking for a head start in your career in the online gaming industry
• You are looking to have fun while gaining new skills and learning from the best
• You have interest in sports betting and/or casino
• You like to work independently and remotely, but equally enjoy being part of a team