Admissions; Oakland, CA

Admissions Staff

Admissions Staff serve as the first point of contact for athletes, coaches, and families entering our facility during tournaments and events. This role is essential to maintaining a safe, organized and welcoming environment. Admissions team members manage event entry, credit card transactions, wristband distribution and customer service to guests. This position is ideal for individuals who are professional, detail-oriented, comfortable using a payment system, and able to stay organized in a fast-paced event environment.

• Greet guests, coaches, and athletes in a professional and courteous manner
• Process admissions payments through credit card transactions
• Distribute wristbands
• Monitor entrance to maintain controlled access
• Provide clear directions and event information
• Respond professionally to questions or concerns
• Escalate issues to Event Leads when necessary
• Reconcile transactions and report discrepancies immediately
• Handle all financial transactions with discretion, integrity, and attention to detail

• Reliable, punctual, and professional
• High level of integrity and accountability
• Comfortable processing credit card transactions accurately
• Strong attention to detail
• Clear communication skills and customer service skills
• Basic technology skills and ability to learn event/payment systems
• Weekend availability required

• Be part of a growing team that values fairness and integrity in youth sports.
• Weekend-based work that is great for students, coaches, or those seeking flexible hours.
• Opportunities to grow within our organization.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.