Revenue and Debt Collections Officer

Overview

Fred Finch Youth & Family Services is a great place to work. Year after year, our employees make the difference in helping those with mental health issues. Our team is currently looking for a Revenue and Debt Collections Officer
, whether you are just starting your career or a seasoned professional, you’ll be able to find the right position to help others.

• Pay range is between $77,000 - $93,000 per year. The actual compensation will be determined based on experience and other factors permitted by law.
• 21 PTO Days per year
• 9 Nationally Observed Holidays
• 401k matching up to 6%
• Up to $10,000 in the Degree Assistance Program
• Affordable monthly health care premiums
• To learn more about our full benefits package, please note this information here

We envision Fred Finch as a healing-centered organization where our diverse staff at all levels feels  are committed to creating an environment where employees can thrive, grow, and explore opportunities. Together, we actively work on diversity within our organization and the communities we serve.

Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness.

The Revenue and Debt Collections Officer
, under supervision, performs complex collection duties related to advanced phases of debt management including researching and investigating all matters related to unpaid debts and obligations, and negotiates and secures payment of delinquent and non-delinquent debts owed to the Fred Finch Youth Center and its other entities.

• Conduct research and analysis of accounts to stratify and establish debt collection categories and identify collection options to negotiate and renegotiate payment schedules with debtors.
• Investigate and pursue options to locate, contact, and interview debtors, individuals and entities by telephone, correspondence, and in person to review and discuss debt status, and negotiate and establish payment options.
• Interpret and explain forms, statements, correspondence, documents, legal obligations and potential consequences of non-payment.
• Influence positive outcomes with debtors resulting in voluntary payments and payment plans to reduce further escalation of legal actions.
• Communicate with internal departments, funding agencies and organizations regarding outstanding revenue and expenditure recovery, supporting documentation, and appropriate resolution agreements.
• Review documents, records, forms and other reports for accuracy, completeness and compliance with funders rules and regulations for revenue and debt collections and make corrections as needed.
• Determines debtors financial condition and ability to pay based on pre-set criteria or formulated from case-by-case analysis.
• Confers with Manager regarding proposed collection plans, debt payment terms and conditions, potential balance adjustments or settlement options, uncollectable delinquent accounts and escalation options including possible legal action and debt write-off.
• Composes, prepares or generates a variety of collection-related information, statistics, correspondence, forms, sensitive or legal documents, logs, reports and notices and maintains and monitors records of accounts to update and summarize payment information and collection activity status.
• Consults with legal counsel regarding legal options to effect collection of delinquent accounts including pursuing collections through other sources such as client insurance and litigation or obtaining information on the transfer of ownership of real and personal property.
• Furnishes information to departments, funders, and debtors regarding revenue recovery and debt collection policies, procedures or processes.
• Performs other related duties as required.

Education

• Bachelor’s degree in business administration or related field, or associate's degree with 16 college units, at an accredited college or university, in math, economics, accounting, finance, statistics or related areas of study.

Experience

• A minimum…