Part-Time Teller Bilingual English​/Spanish Speaking , Fruitvale Village Branch

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on clients’ financial goals.
• Educate clients on digital and self‑service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues and concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience—measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem‑solving and communication skills.
• Ability to work well in a team‑oriented environment.

• High School diploma or equivalent.

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

• Medical, dental & vision coverage.
• 401(k) plan.
• Life, accident and disability insurance.
• Wellness programs.
• Paid time off, vacation, sick leave and holidays.
• Compensation: $41,600.00 – $51,960.00 per year (full‑time). Salary will be prorated for part‑time hires based on hours worked. Hourly rate: $20.00 – $24.98.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.