Entry-Level and Lateral Police Dispatcher; BPOA

Marketing Statement

Ride BART to a satisfying career that lets you both:
1) make a difference to Bay Area residents, and
2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast‑paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

LEARN MORE ABOUT THE BART POLICE DEPARTMENT AT ! WE'RE OFFERING A $15,000 HIRING BONUS! To learn more about this opportunity, visit our website at

This is a BART Police Officers' Association (BPOA) represented position. $40.50 per Hour (Step
1) - $49.30 per Hour (Step
6).

Note:

All external candidates will start at Step 1.

Police Communications Manager.

The San Francisco Bay Area Rapid Transit District (BART) Police Department is seeking highly skilled, calm‑under‑pressure, and service‑oriented individuals to join our team as Police Dispatchers. Working in a fast‑paced, 24/7 public safety communications center, the incumbent will receive and prioritize incoming 911 emergency and non‑emergency telephone calls and operate radio systems to dispatch patrol units and other police personnel to crime scenes, service calls, and transit‑system emergencies.

Dispatchers ensure accurate and timely information flow, maintain situational awareness, and support officers responding to a broad range of incidents, including safety hazards, quality‑of‑life concerns, medical emergencies, and criminal activity affecting BART’s stations, trains, and facilities.

• Strong Communication Skills – Ability to clearly and effectively communicate under pressure, both verbally and in writing, to relay information to officers, the public, and other agencies.
• Decision‑Making and Problem‑Solving – Quick‑thinking and sound judgment in fast‑paced, high‑stress situations to prioritize and dispatch resources appropriately.
• Multitasking Ability – Capable of handling multiple tasks simultaneously, such as answering calls, operating radio systems, and inputting data into computers, while maintaining accuracy.
• Technical Proficiency – Skilled in operating dispatch software, radio systems, and law enforcement databases; familiarity with emergency communication systems is essential.
• Attention to Detail – Ability to accurately process and document critical information, ensuring nothing is missed during high‑stress situations.
• Calmness Under Pressure – Ability to stay composed in emergencies, managing stress while maintaining control of the situation.

This position is represented by the BART Police Officers Association (BPOA). Candidates must pass each phase of the process to move forward.

Applicants will be considered an Entry‑Level Police Dispatcher candidate if they are not currently or were previously employed as a dispatcher at a Commission on Peace Officer Standards and Training (POST) agency, possess a POST Dispatcher Academy Certificate or successfully passed the Criti Call Dispatcher exam or POST Dispatcher Test Entry Level Battery exam with a T‑Score of 48 or higher within the last 12 months.

The selection process for the Entry‑Level Police Dispatcher will include the following phases:

Applicants will be considered a Lateral Police Dispatcher candidate if they meet one of the following criteria:

• Have a valid POST Entry‑Level Dispatcher Selection Test Battery (T‑Score) of 48 or higher or passing Criti Call Dispatcher exam dated within the…