Social Services Assistant - Oakland

QUALIFICATIONS

High School Diploma or equivalent

• Neat is appearance

• Good physical and mental health

• Good written and verbal communication skills

• Good interpersonal skills

• Good administrative and organizational abilities

• Knowledge of Social Resources in the Community

• Degree in Psycho/Social Health are preferred

Principal Responsibilities:

CLINICAL/ADMINISTRATIVE

• Ensure the residents’ psychosocial and concrete needs are identified and met in accordance with federal, state and company requirements.

• Orient residents to the center.

• Discharge planning.

• Implement and update Resident Care Plan and Social History.

• Maintain records of outside referral.

• Assist in coordinating residents’ financial affairs.

• Communicate needs and plan of care to resident, families, responsible parties and appropriate staff.
• Participate in meetings, in-services and training as required.

• Meet with consultants as required

• Organize and Facilitate Family Council (Participate as requested by Council Members).

• Implement and maintain an ongoing Quality Measurement And Performance Improvement Program (QMPI)

• Assist with coordination of resident room moves.

CONSUMER SERVICE

• Presents professional image to consumers through dress, behavior and speech.

• Adheres to company standards for resolving consumer concerns.

• Ensures that all consumer/resident rights are protected.

• Organize and maintain a professional work setting