Clinical Case Manager; ACSW, AMFT, APCC

Job Title:

Clinical Case Manager

Pgm/Dept:
Supported Independent Living / Outpatient Case Management

Reports to:

Program Director

Classification:
Regular, Full-Time, Non-Exempt

Pay Range: $75,000 - $85,000 Annually DOE

Location:

Oakland, CA 94612

Hours of Operation:
Mondays-Fridays 8:30 am-5:00 pm

About Us:

Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.

Our Mission:
To empower people living with mental health and co-occurring substance use challenges to achieve recovery, self-sufficiency, and deeply connected, meaningful lives within their communities.

Our Values:
Compassion:
Committed to caring, dignity and kindness. Respect:
Honor each individual and provide highly ethical services. Progress:
Leading the way in creating opportunities to change for the better. Resilience:
Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences:
Honor and celebrate our diverse communities and individual uniqueness.

Under the general direction of the Program Director, the Clinical Case Manager is responsible for providing individual case management and rehabilitative individual and group therapies as part of an interdisciplinary team. Bonita House Inc.’s Supported Independent Living (SIL) Service Team provides intensive outpatient mental health and case management services to individuals with co-occurring serious mental illness and substance use disorders who live in Alameda County.

• Provide intensive outpatient case management, rehabilitative therapy and support to adults with mental health and/or substance use symptoms.
• Help organize and lead social and recreational activities to help clients structure their time, increase social experience, and provide opportunities to practice social skills.
• Must complete individual therapy, biopsychosocial assessments including ANSAs and sound clinical documentation that supports client treatment plans.
• Actively participate as a team member, and present updates at each weekly team meeting.
• Develop a keen understanding of Welligent and billing codes in order to document and bill Medi Cal appropriately and effectively assist in training new staff and students.
• Assist staff with completing standard documentation requirements as needed and directed.
• Oversee therapeutic milieu including greeting members, ensuring they sign in/out, engages with members, coordinates daily room use schedule, and maintaining a safe and welcoming environment.
• Participates in clinical supervision with the agency QI Clinical Supervisor in order to ensure appropriate treatment and sign off on assessments as well as gain hours towards licensure if needed.
• Assisting at-risk Medi-Cal recipients or potential eligibles to understand the need for MH services.
• Actively encouraging reluctant and difficult Medi-Cal recipients/potential eligibles to accept needed MH and healthcare services.
• Operate a motor vehicle to include safe transport of clients to various appointments across Alameda County.
• Non-SPMP gathering information about an individual’s health and MH needs.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures, meeting both Bonita House Inc and County documentation standards.
• Help clients (and family members) identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma.
• Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve their knowledge of client rights and grievance or complaint procedures; support clients with filing, mediating, and resolving complaints.
• Provide ongoing assessment, problem‑solving, side‑by‑side services, skill teaching, support (prompts, assignments, encouragement), and environmental adaptations to assist clients with challenges in the areas of employment, housing, and…