Clinical Case Manager

Overview

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development that staff can utilize throughout their career.

REP is a community-based, intensive mental health short-term program centered around the priorities and interests identified by its clients—both in-custody at Santa Rita Jail and recently released into the community. REP is operated by a diverse team of clinicians and peer support staff committed to the values and principles of social and restorative justice in partnership with REP s clients (TAY and adults with serious mental health conditions).

The program seeks to increase coordination among service delivery systems, support clients in navigating reentry and transition of care, and improve clients  well-being to reduce recidivism and hospitalization.

Under the supervision of the REP Director and REP Clinical Supervisor, REP clinicians provide intensive short-term mental health and case management within a multi-disciplinary team. REP clinicians are empathic, flexible, growth-minded, and their praxis demonstrates understanding of external factors that impact clients  recovery, positionality, trauma-informed care, and the use of harm reduction. The role embodies the practice of  meeting people where they are at,  including meeting individuals at various community settings, in Santa Rita Jail, honoring where people are in their recovery journey, and flexibly/creatively responding to needs.

Responsibilities also include participating in the rotation of a 24/7 on-call line and clinical documentation.

• Provide intensive mental health (individual/group therapy, rehabilitation, diagnostic assessments, crisis) and case management for REP clients for a period of 6 months to address mental health and other co-occurring conditions, and support clients in achieving their self-identified goals. As needed, provide outreach/in-reach services to support client engagement and/or successful reentry into the community.
• Elicit and maintain strong relationships with clients and their care team, which may include other professionals and client-identified support persons. Demonstrate humble leadership as clinical lead on clients  teams, including providing consultation to the REP team.
• Accurately and timely document all services provided in accordance with Alameda County, Medi-Cal, and Felton standards. Complete other administrative tasks, such as progress reports and treatment plans for specialty courts.
• Provide de-escalation and crisis prevention, intervention, and management, including participating in coverage of REP s 24/7 on-call line (stipend provided).

• Masters degree or higher in Social Work, Counseling, Psychology, or related clinical field with active BBS-registration in California.
• Minimum 2 years of experience providing mental health and/or case management for TAY and/or adults impacted by homelessness, carceral and/or foster care system, substance use disorders, and/or moderate-severe mental illness.
• Demonstrated outreach, rapport building, and engagement experience, particularly with those who are struggling to be active in their own recovery.
• Willingness to work from a strengths-based, harm reduction, client-centered model and in close collaboration with members of the REP team.
• Strong skills in working independently and managing multiple tasks and deadlines.
• Ability to follow instructions and work under the direction of others. Ability to communicate clearly and compassionately with colleagues, clients, and supervisory staff verbally and in writing.
• Working knowledge of social service resources in Alameda County for TAY and adults and of the DSM-5 (highly desired).
• Strong writing skills and accountability for work.

Reports to:

Program Director

Job Type: Full-time

Work Schedule:

Onsite

FLSA Status:
Exempt

Salary Range: $75,000 - $90,000 Annually (DOE)

Benefits (subject to election and eligibility):
Fully-Paid Medical and Dental Plans;
Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Candidates should apply for the position at our career page careers.felton.org or directly email resumes to jobs.

IMP

NOTE:

Job responsibilities are subject to change according to program requirements.