Operations Specialist

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our Team
. Job Title: Operations Specialist.
Location: Oakland, CA.

• HR operations support
  • HR contact center support for Client employees.
  • Handling calls, tickets, online transactions, contractor onboarding/offboarding in a high-volume environment.
• Compliance
  • Employment eligibility verification.
  • Contingent workforce supplier status.
  • HR policy compliance.
• Records Maintenance/Reporting
  • Enters and maintains employee and organizational records.
• Process Improvement
  • Suggest and implement process improvements to increase efficiency.

• SAP Experience, HR experience, Customer Service experience, Basic Office Application experience.

• Required
  • 3 years of HR support experience.
  • Detail orientation to evaluate tickets, online transactions, and phone requests.
  • Experience with a variety of computer systems.
  • Excellent customer service skills.
  • Efficiency to work in high volume environment with detailed work requiring a high level of accuracy.
  • Experience of working with highly confidential employee data.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.